Golden Star (Norwich) ltd Privacy Notice

At Golden Star (Norwich) ltd we take data security seriously and we respect your privacy rights. The purpose of this notice is to provide you with more detailed information about the personal data we obtain from you and explain why we need it and how long we keep it. The company is a “data controller”. This means that we are responsible for deciding how we hold and use personal information on you.

We will comply with data protection law. This law says that the personal information we hold about you must be;

TYPES OF DATA WE COLLECT

We do not keep your personal data for any longer than we need it.

TYPE OF DATA REASON FOR COLLECTING LENGTH OF RETENTION
Payment details Card sales 6 years
Name, phone number, email Bookings, accident reports, Bookings 1 year, accidents 6 years,
CCTV Security, crime prevention 31 days unless required by law to hold longer following incident
Application form/CV Recruitment Duration of employment + 6 months, cv for recruitment up to 1 year
Payroll, tax info (employees only) Employment remuneration 6 years

CCTV IMAGES

Golden Star (Norwich) ltd consider the use of CCTV a necessary tool to improve the safety of our customers and staff inside our premises and external areas. We have installed CCTV under the requirements of the licensing act 2003.

How long do we keep your data?

Routine images captured by CCTV will not be kept longer than 31 days. However on occasions there may be a need to keep images for longer, for example where an incident is being investigated, where it is a condition of a licence and or where we have been asked to or are required to preserve images in connection with anticipated legal proceedings.

Who do we share your information with?

We will disclose CCTV images only to government organisations when required to do so by law or when supporting police with their enquiries.

Golden Star (Norwich) ltd will not disclose your data to any third parties unless required to do so by law.

When someone visits www.goldenstarnorwich we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and we do not allow Google to make, any attempt to find the identities of those visiting our website.

You are entitled to view, amend or delete the personal information we hold. Email your request to our Data Protection Officer:

Elizabeth Le Grice
lily@goldenstarnorwich.co.uk